What our customers say
Customer testimonials are a good way to judge our performance in charter bus, motor coach, and shuttle rentals.
We always receive consistent service and very good equipment from Lorenz Bus Service. Our business can be stressful at times and the last thing that I need to worry about is if our buses show up on time and are in good condition. Lorenz Bus Service has never let me down and always goes beyond our expectations.
Luther Hippe, Minnesota Vikings, Director of Operations
It is with great pleasure that I recommend Lorenz Bus Service. The Minnesota State Fair has been using Lorenz Bus Service since 2000. Over the past thirteen years, Lorenz has successfully operated our free Park and Ride Service. They have serviced 30 to 36 lots, averaging over 450,000 riders per fair. Between their many bus drivers, on-site managers, and 12 days of operation from 8 a.m. to midnight, things are handled in a professional and timely manner. We are very pleased with Lorenz as one of our State Fair Partners.
Steve Grans, Minnesota State Fair, Transportation Manager
I have been using Lorenz Bus Service for over a year now and would highly recommend them to others. I have zero complaints about the service provided; it’s not very often one can say that about any company that offers customer service so I truly believe this to be a unique and outstanding group.
As the events are planned they offer great communication and go above and beyond to meet customer needs. They work to determine the best routes while factoring in travel time to suggest pick-up and drop-off times to meet our needs. They have also coordinated directly with the hotels and facility locations to ensure quick, safe and easy pickup of guests.
When the event comes around I put complete trust in Lorenz. They are always at the location well in advance of the pick-up time and have proven to be more than flexible when it comes to last minute scheduling adjustments. The drivers are not only prompt but professional and the buses they drive are spotless.
Having one less thing to worry about when it comes to event planning is always nice, that is why I have used, and will continue to use Lorenz.
Jenna Ball, Honeywell, Trade Channel Marketing Specialist
Thank you and your drivers once again for making our transportation flawless during our annual meeting. Your drivers were on time, professional, and courteous. Also, thank you for coordinating our limousine service as well.
Sandy Christiansen, Cargill, Administrative Assistant
This note comes to you on behalf of drivers John and Gary. I wish to express my gratitude for the fantastic trip we had last week under their excellent direction! We first had them as our drivers last year, and requested them again this year. Thanks for letting them be our drivers again. Our group of twenty seven 6th graders and eighteen parents enjoyed a great trip to Kentucky thanks in large part to John and Gary’s work. Their professionalism and courteous manners are exemplary. Even my very preoccupied students noticed how kind and easy to talk to they were! Gary and John were flexible in their stops along the way and always mindful of the safety needs of my students. I am sure these men are the best drivers on the Lorenz team!
Thanks also to Dianne for her great communication skills and efforts at setting up the trip. She is timely, courteous, and kind. I am sure she is a valuable asset to your team.
The bus was immaculate and very enjoyable to ride on. It was warm, comfortable, clean, and made our fourteen hours (one way) of travel on it very pleasant. I will definitely keep using your company each year we go on our field trip.
Tim Morrison, Bethany Academy, Principal
Excellent experience with Lorenz for our hockey tournament this past weekend. The bus was in excellent condition and suited our needs perfectly. John, our driver, did a fantastic job, even during the heavy rain and wind that blew through last night on our way home. We were very pleased with the overall experience and will definitely be back with Lorenz again soon!
Steve Tipler, Minnesota Blades Youth Hockey Team
We made the right choice in selecting your company for our transportation on Wednesday. You made the right choice sending Jim as our driver. Next time we need transportation in the Twin Cities area we will definitely give you folks a call . . . and request Jim as our driver. He represents your company well.
Terry Spooner, Graymont Western Canada, Inc
I just wanted to say thank you for having Robin drive our bus to Roseau! She was outstanding!! She made a long trip very easy. Robin was accommodating and courteous to all the players and parents. I would recommend her to anyone needing a driver. She was our good luck charm!!
Sara Johnson, Stillwater Hockey
Thank you for providing such wonderful drivers and buses for our wedding. You really came through for us on our biggest day. The bridal party loved our motor coach, and we heard nothing but positive feedback from our guests about the hotel shuttles. We’re forever thankful to Lorenz Bus Service for your part in our wedding.
Samantha & John Olson
We were very impressed with the drivers you gave us for our annual trip to Illinois. They were really knowledgeable of the area, and they went above and beyond to make sure our buses were cleaned and ready each morning. Our group is very appreciative of the service you provided. See you next year!
Sarah Peters, St Marks Church, Activity Director.